FREE GROUND SHIPPING IN THE USA

0

An Important Holiday Notice

During the busy gifting season, all orders placed between November 22nd and November 28th will be shipped out on or before December 1st.

Your Cart is Empty

Leather Care

We use only the best leather, made to stand the test of time. Handcrafted by expert artisans all over the world, our leather goods deserve to be treated with care. Protect your investment with our specially formulated leather care products to ensure the lifetime of your leather collection. 
 

For leather care product- explore here https://www.willleathergoods.com/collections/product-care
 

MAINTAINING YOUR LEATHER

 

Maintain your favorite leather pieces regularly to ensure soft and supple leather. Leather can be cleaned and restored with a regimen of leather care products designed to clean, condition and protect.

Leather Care can help maintain your product longer. We recommend conditioning your leather at a minimum of every 6 months. If you are in a dryer (hot or cold) climate please condition your product as soon as it feels less supple, dull or faded. Vegetable tanned leather when conditioned should feel slightly oiled and look rich. Similar to the nature of skin it needs to be moisturized as soon as it feels dry.

 We charge $25 + shipping for conditioning or head to a store for onsite complimentary conditioning and the full Will Leather Goods experience.



Tips & Tricks

- Never wash your leather bag in the washing machine.
- Keep cosmetics inside a pouch or small case. Cap all pens and anything that might leak on the leather.
- Avoid cleaning products with alcohol, turpentine or other mineral spirits. We recommend Will Leather Care products, specially formulated to extend the life and preserve the natural beauty of the leather.
- Store leather bags properly when not in use; keep out of direct sunlight and in low humidity as sunlight fades and dries leather.
- If leather gets wet, absorb as much water as possible with a thick hand towel and then air dry.


How To:

1. Leather is susceptible to absorbing grease and oils; handle with clean hands. Repeat every 6 months or as needed to clean, condition and protect leather goods from soiling and water spotting.
2. Apply a cleaner made specifically for the leather needing maintenance. We recommend using our All-In-One Leather Solution.
3.Using a soft cotton cloth, apply approximately 1 oz. of the solution all over the leather.
4. Allow the leather to dry for at least 12 hours away from sunlight and heat.
5. When dry, buff the leather with a soft cotton cloth using a circular motion.


CLEANING YOUR LEATHER


Fine leather deserves good care because even the best leather will dry and crack over time. If handled roughly or stored improperly, your leather goods may stain or prematurely deteriorate. Quality leather cleaners and conditioners preserve the character and extend the natural life of leather. Our bags are designed with bridle leather – top quality leather that has gone through an extensive tanning and finishing process; only the best quality hides free of flaws are selected. The final product is very soft and flexible, yet strong in its ability to withstand daily use. Quality bridle leather only gets better with proper cleaning and conditioning.



How To Enhance the Natural Beauty:


Use this method twice a year to clean and polish all fine smooth leathers.
- Dampen a soft cotton cloth with warm water.
- Using a circular motion, carefully clean the leather.
- Allow to dry for at least 11 hours away from direct sunlight and heat.
- Before completely dry, rub Saddle Oil all over the leather.
- If needed, apply a second coat within 30 minutes.
- Finish drying. How to Preserve Leather & Repel Water:
- Condition leather once a year to repel water and keep leather soft.
- Dampen a soft cotton cloth with warm water.
- Warm the leather with a hair dryer on low for 30 seconds
- Apply Mink Oil Crème, including the strap and all seams and stitching.
- Allow leather to dry for 12 hours away from sunlight and heat.
- Apply a second coat for additional weather protection.


REDUCING SCRATCHES & REMOVING SPOTS


It’s common for leather to get scratches and spots over time from normal use. Though it is difficult to truly repair leather because it is an organic material, there are several methods of minimizing the appearance of the damage with a little care. Your leather goods will patina before your very eyes – a reflection of the journey you’ve taken. A patina naturally develops in response to your environment and makes your bag one of a kind. The transformation in its coloring is a characteristic of quality leather and signifies its inherent beauty.


How to Reduce Scratches:


- Leather is susceptible to absorbing grease and oils; handle with clean hands.
- Locate the scratch or spot on the leather goods
- Using the oils from your hands, bend and work the spot back and forth over the scratch and marks.
- Continue as needed working the leather. The scratch will continue to disappear over time.


How to Remove Spots:


1. Remove spots as soon as they appear; don’t let it sit on the leather too long.

2. Use a baby wipe and fold it in half. Do not use wipes that contain alcohol, dyes or fragrance.

3. Place your hand on the opposite side of the stain and wipe away, cleaning the spot and surrounding area.

4. Rub with moderate pressure to remove the stain; using too much force may discolor the leather.


FABRIC CARE


Will Adler’s latest collections showcase the diversity of leather, our medium of choice, when paired with functional and unique textiles found all over the world, including our wax coated canvas and Oaxacan wool. Taking care of the fabric will help ensure the lifetime of your leather goods. Every WILL piece is designed with leather. When maintaining the fabric on your leather goods, be careful to never get the leather wet as it will discolor, wrinkle or crock.


How to Clean Cotton Canvas, Wool and Raw Silk:


1. Using a soft-bristled brush, gently brush the canvas using a circular motion.

2. If spot remains, dab gently using a soft cotton cloth with warm water without any detergent.

3. Allow the spot to dry.

4. If spot still remains, use a mild detergent with a mild concentration (such as Woolite) and spot clean again; use a soft cotton cloth with the mild detergent solution and dab gently. Note: We recommend performing a test in a hidden place to ensure the detergent will not alter the color of the fabric.

5. If the spot still remains, please contact our Customer Service.

Join the Family

Join the Family

Our lifetime guarantee is a warranty against defects in materials (leather and hardware such as snaps, zippers, buckles, rivets, etc.) and workmanship. Our leather, as with all natural materials, will occasionally have unique characteristics such as: small scars, creases and variations in the colors and are not considered defects. Validated warranty repairs are repaired or replaced at no charge.

Due to the nature of leather and vintage materials our warranty does not cover natural wear and tear from daily love. Worn edges or corners, natural fading and softening of materials is an expected occurrence.  We guarantee the foundation of our product will hold your belongings safely. We find that patches and natural wear are a part of the story that unfolds as your product grows with you. One of a kind, Vintage and Found product may need to be patched or stitch due to the nature of vintage material. We charge between $35 and $75 depending on natural wear and tear or can recommend a local cobbler to expedite repair.

Exclusions and Limitations include shoes, hats, furniture, watches, jewelry, clothing, home goods, vintage product and FINAL SALE merchandise.

Maintain your favorite leather pieces regularly to ensure soft and supple leather. Leather can be cleaned and restored with a regimen of leather care products designed to clean, condition and protect. Leather Care can help maintain your product longer. Please see our Leather Care page for more information. We recommend conditioning your leather at a minimum of every 6 months. Learn more about how to care for your leather.

If you are in a dryer (hot or cold) climate please condition your product as soon as it feels less supple, dull or faded. Vegetable tanned leather when conditioned should feel slightly oiled and look rich. Similar to the nature of skin it needs to be moisturized as soon as it feels dry. We charge $25 + shipping for conditioning or head to a store for onsite conditioning for Free and the full Will Leather Goods experience.

Please Contact Us to receive a quote for non-warranty repairs.

Warranty Exclusions and Limitations
Any warranty claims associated with the below list are not considered manufacture defects and are not covered within our Lifetime Guarantee policy. At the discretion of Will Leather Goods, a fee may be incurred for repair.

Any warranty claims associated with the below list of merchandise categories do not fall within our Lifetime Guarantee policy.

1 Year Limited Warranty Exemptions

The following have a limited 1 year warranty that is valid from the date of purchase. At the discretion of Will Leather Goods, a fee may be incurred to the user to repair the merchandise if the warranty claims does not fall within the 1 year timeframe.

All Warranty Repair requests must be processed and validated by our Warranty Team.

FAQS

Have your receipt?
Please include it in your email request for return or bring it with you to any of our stores. This way we can reimburse your original purchase price to either your original method of payment or as a merchandise credit, or use it to help exchange your item.

No receipt?
Please let us know as much information as you can about your purchase so that we can locate a record of it. If we can't, we'll reimburse you with a Will Leather Goods gift card for the current selling price of the item or replace your item. To help ensure fairness to all customers, we do require a receipt in certain situations. Please see our Special Conditions for details

Special Conditions
If you purchased Will Leather Goods merchandise from one of our Valued Retailers, please contact them directly to facilitate a return or exchange.

To help protect our customers and make sure every return or exchange is dealt with fairly, we reserve the right to not refund the following,
-Will Leather Goods is not responsible for any missing packages or COD
-Customer is responsible for shipping cost
-We reserve the right to refuse delivery of packages received without a Return Authorization 
-All return and exchange requests must be received within 30 days of purchase either online or from our Will Leather Goods retail locations.
-Proof of purchase is required to validate a return or exchange
-If you purchased an item from our sale page, these items are eligible for exchange or store credit only, unless marked FINAL SALE online. SAMPLE SALE product is FINAL SALE
-All returned merchandise must be in new, unworn, and original condition
-We have the right to charge a restocking fee of 15%, if product is not returned in original condition.
-Monogrammed merchandise is not eligible for a refund or exchange. All sales are final.
-Items that were not purchased directly from Will Leather Goods (such as items purchased at thrift stores, online sellers or garage sales)
-Items with a missing label or an item that has been defaced
-On rare occasions, based on the nature of prior transactions
-Without a receipt and a valid ID in our stores
-Items that have been soiled or contaminated, until they have been cleaned
-Items lost or damaged due to fire, flood or natural disaster


Product Care Information

We highly recommend using leather care treatment to maintain and preserve your leather products: Product Care

Our wax coated canvas is coated with paraffin which makes this water-resistant, but not waterproof. If your canvas product gets wet, we recommend you let it air dry thoroughly in a warm dry place. If at any time your canvas has scratches or marks, these can typically be reduced by using a hair dryer on medium heat to help the wax soften and absorb back into the canvas.

By purchasing products from Will Leather Goods you agree to the terms in our Lifetime Warranty. Will Leather Goods reserves to right to alter, edit or cancel our Lifetime Warranty without notice.

The general rule of thumb for our belts is to go up two sizes from your pants size. So if you are buying a belt for a man who wears a size 32 pant, he will need a size 34 belt. Looking to try it out beforehand? Come into a Will store near you for "custom fitting"!
Pant Size Belt Size
30 32
32 34
34 36
36 38
38 40
40 42
42 44
The general rule of thumb for our belts is to go up two sizes from your pants size. So if you are buying a belt for a woman who wears a size 6 pant, she will need a size small belt. Looking to try it out beforehand? Come into a Will store near you for "custom fitting"!
Pant Size Belt Size
0 - 2 XS
4 - 6 S
8 - 10 M
12 - 14 L
16 - 18 XL
The sizes are determined by buckling the collar and measuring the inside circumference.
Small Medium
11" (1st Hole) 15.5" (1st Hole)
9.75" (3rd Hole) 14" (3rd Hole)
8" (5th Hole) 12.5" (5th Hole)
Large X-Large
20" (1st Hole) 23.75" (1st Hole)
18.25" (3rd Hole) 22" (3rd Hole)
17" (5th Hole) 19.75" (5th Hole)
Make It Your Own

The monogram has existed since 350 B.C., but came into popularity as steam ships started to cross the Atlantic to help identify the trunks and luggage of the travelers. Today, the monogram remains a functional identifier, while also lending personal style to your leather goods.

Personalize your product or gift with monogramming in either our small serif font (1/4") or our large sans-serif font (1/2") shown above. We use traditional heat stamping to emboss into our vegetable tanned leather.