If you have a physical gift card, please email us or give us a call at 1-877-467-0436
Maintain your favorite leather pieces regularly to ensure soft and supple leather. Leather can be cleaned and restored with a regimen of leather care products designed to clean, condition and protect.
Leather Care can help maintain your product longer. We recommend conditioning your leather at a minimum of every 6 months. If you are in a dryer (hot or cold) climate please condition your product as soon as it feels less supple, dull or faded. Vegetable tanned leather when conditioned should feel slightly oiled and look rich. Similar to the nature of skin it needs to be moisturized as soon as it feels dry.
We charge $25 + shipping for conditioning or head to a store for onsite complimentary conditioning and the full Will Leather Goods experience.
Fine leather deserves good care because even the best leather will dry and crack over time. If handled roughly or stored improperly, your leather goods may stain or prematurely deteriorate. Quality leather cleaners and conditioners preserve the character and extend the natural life of leather. Many of our bags are designed with bridle leather – top quality leather that has gone through an extensive tanning and finishing process; only the best quality hides free of flaws are selected. The final product is very soft and flexible, yet strong in its ability to withstand daily use. Quality bridle leather only gets better with proper cleaning and conditioning.
Use this method twice a year to clean and polish all fine smooth leathers.
- Dampen a soft cotton cloth with warm water.
- Using a circular motion, carefully clean the leather.
- Allow to dry for at least 11 hours away from direct sunlight and heat.
- Before completely dry, rub Saddle Oil all over the leather.
- If needed, apply a second coat within 30 minutes.
- Finish drying. How to Preserve Leather & Repel Water:
- Condition leather once a year to repel water and keep leather soft.
- Dampen a soft cotton cloth with warm water.
- Warm the leather with a hair dryer on low for 30 seconds
- Apply Mink Oil Crème, including the strap and all seams and stitching.
- Allow leather to dry for 12 hours away from sunlight and heat.
- Apply a second coat for additional weather protection.
It’s common for leather to get scratches and spots over time from normal use. Though it is difficult to truly repair leather because it is an organic material, there are several methods of minimizing the appearance of the damage with a little care. Your leather goods will patina before your very eyes – a reflection of the journey you’ve taken. A patina naturally develops in response to your environment and makes your bag one of a kind. The transformation in its coloring is a characteristic of quality leather and signifies its inherent beauty.
- Leather is susceptible to absorbing grease and oils; handle with clean hands.
- Locate the scratch or spot on the leather goods
- Using the oils from your hands, bend and work the spot back and forth over the scratch and marks.
- Continue as needed working the leather. The scratch will continue to disappear over time.
1. Remove spots as soon as they appear; don’t let it sit on the leather too long.
2. Use a baby wipe and fold it in half. Do not use wipes that contain alcohol, dyes or fragrance.
3. Place your hand on the opposite side of the stain and wipe away, cleaning the spot and surrounding area.
4. Rub with moderate pressure to remove the stain; using too much force may discolor the leather.
All leather needs care, but not all leather can be cared for in the same way. Exotic leathers like deerskin and unfinished leather, for instance, should not be conditioned or oiled. Treat these leather's carefully, as they are among the hardest to clean. In fact, it's a good idea to treat deerskin with a specially formulated protectant prior to wear. Should your deerskin or unfinished leather become dirty or soiled, try gently brushing the stain off with a firm brush.
Will Adler’s latest collections showcase the diversity of leather, our medium of choice, when paired with functional and unique textiles found all over the world, including our wax coated canvas and Oaxacan wool. Taking care of the fabric will help ensure the lifetime of your leather goods. Every WILL piece is designed with leather. When maintaining the fabric on your leather goods, be careful to never get the leather wet as it will discolor, wrinkle or crock.
1. Using a soft-bristled brush, gently brush the canvas using a circular motion.
2. If spot remains, dab gently using a soft cotton cloth with warm water without any detergent.
3. Allow the spot to dry.
4. If spot still remains, use a mild detergent with a mild concentration (such as Woolite) and spot clean again; use a soft cotton cloth with the mild detergent solution and dab gently. Note: We recommend performing a test in a hidden place to ensure the detergent will not alter the color of the fabric.
5. If the spot still remains, please contact our Customer Service.
Will Leather Goods is proud to offer WILL's guarantee.
We cover manufacturer defects in leather workmanship and hardware by replacement of your bag or a gift certificate if the bag is no longer available.
To begin the replacement process please fill out this form:
PROOF OF PURCHASE is required.
Unlimited Warranty (valid from date of purchase)
1 Year Limited Warranty (valid from date of purchase)
Exclusions
All Warranty Repair requests must be processed and validated by our Warranty Team.
Our lifetime guarantee is a warranty against defects in materials (leather and hardware such as snaps, zippers, buckles, rivets, etc.) and workmanship. Our leather, as with all natural materials, will occasionally have unique characteristics such as: small scars, creases and variations in the color and are not considered defects. Validated warranty repairs are repaired or replaced at no charge.
Due to the nature of leather and vintage materials our warranty does not cover natural wear and tear from daily love. Worn edges or corners, natural fading and softening of materials is an expected occurrence. We guarantee the foundation of our product will hold your belongings safely. We find that patches and natural wear are a part of the story that unfolds as your product grows with you. One of a kind, Vintage and Found product may need to be patched or stitch due to the nature of vintage material.
Maintain your favorite leather pieces regularly to ensure soft and supple leather. Leather can be cleaned and restored with a regimen of leather care products designed to clean, condition and protect. Leather Care can help maintain your product longer. Please see our Leather Care page for more information. We recommend conditioning your leather at a minimum of every 6 months. Learn more about how to care for your leather.
If you are in a dryer (hot or cold) climate please condition your product as soon as it feels less supple, dull or faded. Vegetable tanned leather when conditioned should feel slightly oiled and look rich. Similar to the nature of skin it needs to be moisturized as soon as it feels dry. We charge $25 + shipping for conditioning or head to a store for onsite conditioning for Free and the full Will Leather Goods experience.
Product Care Information
We highly recommend using leather care treatment to maintain and preserve your leather products: Product Care
Our wax coated canvas is coated with paraffin which makes this water-resistant, but not waterproof. If your canvas product gets wet, we recommend you let it air dry thoroughly in a warm dry place. If at any time your canvas has scratches or marks, these can typically be reduced by using a hair dryer on medium heat to help the wax soften and absorb back into the canvas.
By purchasing products from Will Leather Goods you agree to the terms in our Lifetime Warranty. Will Leather Goods reserves to right to alter, edit or cancel our Lifetime Warranty without notice.
| Pant Size | Men's Size | Women's Size |
| 26 | 28 | XS |
| 28 | 30 | XS/S |
| 30 | 32 | S |
| 32 | 34 | M |
| 34 | 36 | L |
| 36 | 38 | XL |
| 38 | 40 | XL |
| 40 | 42 | - |
| 42 | 44 | - |
| Small | Medium |
| 11" (1st Hole) | 15.5" (1st Hole) |
| 9.75" (3rd Hole) | 14" (3rd Hole) |
| 8" (5th Hole) | 12.5" (5th Hole) |
| Large | X-Large |
| 20" (1st Hole) | 23.75" (1st Hole) |
| 18.25" (3rd Hole) | 22" (3rd Hole) |
| 17" (5th Hole) | 19.75" (5th Hole) |
The monogram has existed since 350 B.C., but came into popularity as steam ships started to cross the Atlantic to help identify the trunks and luggage of the travelers. Today, the monogram remains a functional identifier, while also lending personal style to your leather goods.
Personalize your product or gift with a monogram in either our small 1/4" font or our large 1/2" font. We use traditional heat stamping to deboss into our vegetable tanned leather.
Protect your investment piece with our specially-formulated All-In-One Leather Solution to ensure the lifetime of your leather collection. Handcrafted by expert artisans all over the world, our leather goods deserve to be treated with care.
We use only the best leather made to stand the test of time. Handcrafted by expert artisans all over the world, our leather goods deserve to be treated with care. Protect your investment piece with our Mink Oil Crème to ensure the lifetime of your leather collection.
Starting in summer 2018, Will Leather Goods is investing 2% of every Will Leather Goods purchase to give kids in America a bag to carry their dreams – with an ambitious goal of donating 100,000 backpacks to kids across America by 2025.
