Product Care

We use only the best leather made to stand the test of time. Handcrafted by expert artisans all over the world, our leather goods deserve to be treated with care. Protect your investment piece with our specially formulated leather care products to ensure the lifetime of your leather collection.

Maintaining Your Leather

Maintain your favorite leather pieces regularly to ensure soft and supple leather. Leather can be cleaned and restored with a regimen of leather care products designed to clean, condition and protect.

Maintaining Your Leather

Tips & Tricks

  • Never wash your leather bag in the washing machine.
  • Keep cosmetics inside a pouch or small case. Cap all pens and anything that might leak on the leather.
  • Avoid cleaning products with alcohol, turpentine or other mineral spirits. We recommend Will Leather Care Products, specially formulated to extend the life and preserve the natural beauty of the leather.
  • Store leather bags properly when not in use; keep out of direct sunlight and in low humidity as sunlight fades and dries leather.
  • If leather gets wet, absorb as much water as possible with a thick hand towel and then air dry.

How To:

Leather is susceptible to absorbing grease and oils; handle with clean hands. Repeat every 6 months or as needed to clean, condition and protect leather goods from soiling and water spotting.

  1. Apply a cleaner made specifically for the leather needing maintenance. We recommend using our All-In-One Leather Solution.
  2. Using a soft cotton cloth, apply approximately 1 oz. of the solution all over the leather.
  3. Allow the leather to dry for at least 12 hours away from sunlight and heat.
  4. When dry, buff the leather with a soft cotton cloth using a circular motion.

Cleaning Your Leather

Fine leather deserves good care because even the best leather will dry and crack over time. If handled roughly or stored improperly, your leather goods may stain or prematurely deteriorate. Quality leather cleaners and conditioners preserve the character and extend the natural life of leather.

Our bags are designed with bridle leather – top quality leather that has gone through an extensive tanning and finishing process; only the best quality hides free of flaws are selected. The final product is very soft and flexible, yet strong in its ability to withstand daily use. Quality bridle leather only gets better with proper cleaning and conditioning.

How To Enhance the Natural Beauty:

Use this method twice a year to clean and polish all fine smooth leathers.

  1. Dampen a soft cotton cloth with warm water.
  2. Using a circular motion, carefully clean the leather.
  3. Allow to dry for at least 11 hours away from direct sunlight and heat.
  4. Before completely dry, rub Saddle Oil all over the leather.
  5. If needed, apply a second coat within 30 minutes.
  6. Finish drying.

How to Preserve Leather & Repel Water:

Condition leather once a year to repel water and keep leather soft.

  1. Dampen a soft cotton cloth with warm water.
  2. Warm the leather with a hair dryer on low for 30 seconds
  3. Apply Mink Oil Crème, including the strap and all seams and stitching.
  4. Allow leather to dry for 12 hours away from sunlight and heat.
  5. Apply a second coat for additional weather protection.
Cleaning Your leather

Reducing Scratches & Removing Spots

It’s common for leather to get scratches and spots over time from normal use. Though it is difficult to truly repair leather because it is an organic material, there are several methods of minimizing the appearance of the damage with a little care.

Your leather goods will patina before your very eyes – a reflection of the journey you’ve taken. A patina naturally develops in response to your environment and makes your bag one of a kind. The transformation in its coloring is a characteristic of quality leather and signifies its inherent beauty.

Reducing Scratches & Removing Spots

How to Reduce Scratches:

Leather is susceptible to absorbing grease and oils; handle with clean hands.

  1. Locate the scratch or spot on the leather goods
  2. Using the oils from your hands, bend and work the spot back and forth over the scratch and marks.
  3. Continue as needed working the leather. The scratch will continue to disappear over time.

How to Remove Spots:

Remove spots as soon as they appear; don’t let it sit on the leather too long.

  1. Use a baby wipe and fold it in half. Do not use wipes that contain alcohol, dyes or fragrance.
  2. Place your hand on the opposite side of the stain and wipe away, cleaning the spot and surrounding area.
  3. Rub with moderate pressure to remove the stain; using too much force may discolor the leather.

Fabric Care

Will Adler’s latest collections showcase the diversity of leather, our medium of choice, when paired with functional and unique textiles found all over the world, including our wax coated canvas and Oaxacan wool. Taking care of the fabric will help ensure the lifetime of your leather goods.

Every WILL piece is designed with leather. When maintaining the fabric on your leather goods, be careful to never get the leather wet as it will discolor, wrinkle or crock.

How to Clean Cotton Canvas, Wool and Raw Silk:

  1. Using a soft-bristled brush, gently brush the canvas using a circular motion.
  2. If spot remains, dab gently using a soft cotton cloth with warm water without any detergent.
  3. Allow the spot to dry.
  4. If spot still remains, use a mild detergent with a mild concentration (such as Woolite) and spot clean again; use a soft cotton cloth with the mild detergent solution and dab gently. Note: We recommend performing a test in a hidden place to ensure the detergent will not alter the color of the fabric.
  5. If the spot still remains, please contact our Customer Service.
Fabric Care

Hat Care

We never cut corners, and neither should you. Handmade in Eugene, Oregon from start to finish with quality, durable beaver and rabbit felts, your hat was designed to last a lifetime. Treat your William Hat with care to keep it fresh and sharp.

Hat Care:

  1. Do not leave your hat in a hot car. Heat and humidity are important tools used when making a hat and they can just as easily unmake it.
  2. Do not set your hat on its brim; place it on its crown.
  3. If the sweatband gets wet, turn it out and stand it up to dry.
  4. Clean your hat regularly with a stiff bristle brush and damp cloth.
  5. Store your hat covered in a cool, dry location.

Hat Etiquette:

  1. Promptly remove your hat upon entering an elevator, restaurant, or someone's home.
  2. Never wear your hat during a meal.
  3. Touch the brim of your hat lightly when greeting a friend.
  4. Raise the hat by the crown when meeting a friend of the opposite gender in public.
  5. Remove your hat during the national anthem and place it over your heart.
  6. Do not put your hat on the bed – it is bad luck.

Will Leather Goods: Leather Care Products

We've created the best leather care products on the market. Combined with our Lifetime Guarantee, they are designed to extend the life of your leather.

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Free In-Store Conditioning

We offer complimentary leather conditioning in each of our retail locations. Simply stop in and visit one of our retail associates for assistance. If you are unable to visit one of our retail locations, contact us to arrange a conditioning treatment in our headquarters in Eugene, OR.