FREE GROUND SHIPPING IN THE USA

0

An Important Holiday Notice

During the busy gifting season, all orders placed between November 22nd and November 28th will be shipped out on or before December 1st.

Your Cart is Empty

Give Thanks

Give Thanks

November 22, 2017

HOME AT LAST WITH U OF O

HOME AT LAST WITH U OF O

November 21, 2017


LOVE YOUR NEIGHBORS

LOVE YOUR NEIGHBORS

November 16, 2017

TRAVEL: MOUNTAINA

TRAVEL: MOUNTAINA

November 03, 2017


Men And Women  of Will Appreciate Quality

Men And Women of Will Appreciate Quality

October 13, 2017

Leather is Clay

Leather is Clay

October 09, 2017


THE JOURNEY of The Signature Collection

THE JOURNEY of The Signature Collection

October 02, 2017

You’ve been waiting for THIS

You’ve been waiting for THIS

September 27, 2017


Sneak Peek I LAUNCH 9/29

Sneak Peek I LAUNCH 9/29

September 21, 2017

TRAVEL: WILL IN TAIWAN

TRAVEL: WILL IN TAIWAN

September 20, 2017


Its Personal: Portland Moments

Its Personal: Portland Moments

September 20, 2017

OUR GUARANTEE

OUR GUARANTEE

September 20, 2017


TRAVEL: THE MEYERS

TRAVEL: THE MEYERS

September 20, 2017

THE SWITCHBLADE SISTERS

THE SWITCHBLADE SISTERS

September 12, 2017


NATURE IS ON FIRE

NATURE IS ON FIRE

September 07, 2017

Will Wednesday

Will Wednesday

September 06, 2017


TRAVEL: VOLUNTEERING IN HONDURAS

TRAVEL: VOLUNTEERING IN HONDURAS

September 06, 2017

STAFF PICKS: SUMMER EDITION

STAFF PICKS: SUMMER EDITION

September 01, 2017


BBQ with the Team

BBQ with the Team

August 31, 2017

Hurricane Harvey

Hurricane Harvey

August 30, 2017


BEHIND THE SCENES: BACK TO SCHOOL PHOTOSHOOT

BEHIND THE SCENES: BACK TO SCHOOL PHOTOSHOOT

August 15, 2017

PHOTOSHOOT WITH VIVIAN KIM

PHOTOSHOOT WITH VIVIAN KIM

August 15, 2017


PHOTOSHOOT WITH SHELLY CISZEK

PHOTOSHOOT WITH SHELLY CISZEK

August 03, 2017

HONORING OUR ARTISANS IN GUATEMALA

HONORING OUR ARTISANS IN GUATEMALA

July 27, 2017



Join the Family

Join the Family

Our lifetime guarantee is a warranty against defects in materials (leather and hardware such as snaps, zippers, buckles, rivets, etc.) and workmanship. Our leather, as with all natural materials, will occasionally have unique characteristics such as: small scars, creases and variations in the colors and are not considered defects. Validated warranty repairs are repaired or replaced at no charge.

Due to the nature of leather and vintage materials our warranty does not cover natural wear and tear from daily love. Worn edges or corners, natural fading and softening of materials is an expected occurrence.  We guarantee the foundation of our product will hold your belongings safely. We find that patches and natural wear are a part of the story that unfolds as your product grows with you. One of a kind, Vintage and Found product may need to be patched or stitch due to the nature of vintage material. We charge between $35 and $75 depending on natural wear and tear or can recommend a local cobbler to expedite repair.

Exclusions and Limitations include shoes, hats, furniture, watches, jewelry, clothing, home goods, vintage product and FINAL SALE merchandise.

Maintain your favorite leather pieces regularly to ensure soft and supple leather. Leather can be cleaned and restored with a regimen of leather care products designed to clean, condition and protect. Leather Care can help maintain your product longer. Please see our Leather Care page for more information. We recommend conditioning your leather at a minimum of every 6 months. Learn more about how to care for your leather.

If you are in a dryer (hot or cold) climate please condition your product as soon as it feels less supple, dull or faded. Vegetable tanned leather when conditioned should feel slightly oiled and look rich. Similar to the nature of skin it needs to be moisturized as soon as it feels dry. We charge $25 + shipping for conditioning or head to a store for onsite conditioning for Free and the full Will Leather Goods experience.

Please Contact Us to receive a quote for non-warranty repairs.

Warranty Exclusions and Limitations
Any warranty claims associated with the below list are not considered manufacture defects and are not covered within our Lifetime Guarantee policy. At the discretion of Will Leather Goods, a fee may be incurred for repair.

Any warranty claims associated with the below list of merchandise categories do not fall within our Lifetime Guarantee policy.

1 Year Limited Warranty Exemptions

The following have a limited 1 year warranty that is valid from the date of purchase. At the discretion of Will Leather Goods, a fee may be incurred to the user to repair the merchandise if the warranty claims does not fall within the 1 year timeframe.

All Warranty Repair requests must be processed and validated by our Warranty Team.

FAQS

Have your receipt?
Please include it in your email request for return or bring it with you to any of our stores. This way we can reimburse your original purchase price to either your original method of payment or as a merchandise credit, or use it to help exchange your item.

No receipt?
Please let us know as much information as you can about your purchase so that we can locate a record of it. If we can't, we'll reimburse you with a Will Leather Goods gift card for the current selling price of the item or replace your item. To help ensure fairness to all customers, we do require a receipt in certain situations. Please see our Special Conditions for details

Special Conditions
If you purchased Will Leather Goods merchandise from one of our Valued Retailers, please contact them directly to facilitate a return or exchange.

To help protect our customers and make sure every return or exchange is dealt with fairly, we reserve the right to not refund the following,
-Will Leather Goods is not responsible for any missing packages or COD
-Customer is responsible for shipping cost
-We reserve the right to refuse delivery of packages received without a Return Authorization 
-All return and exchange requests must be received within 30 days of purchase either online or from our Will Leather Goods retail locations.
-Proof of purchase is required to validate a return or exchange
-If you purchased an item from our sale page, these items are eligible for exchange or store credit only, unless marked FINAL SALE online. SAMPLE SALE product is FINAL SALE
-All returned merchandise must be in new, unworn, and original condition
-We have the right to charge a restocking fee of 15%, if product is not returned in original condition.
-Monogrammed merchandise is not eligible for a refund or exchange. All sales are final.
-Items that were not purchased directly from Will Leather Goods (such as items purchased at thrift stores, online sellers or garage sales)
-Items with a missing label or an item that has been defaced
-On rare occasions, based on the nature of prior transactions
-Without a receipt and a valid ID in our stores
-Items that have been soiled or contaminated, until they have been cleaned
-Items lost or damaged due to fire, flood or natural disaster


Product Care Information

We highly recommend using leather care treatment to maintain and preserve your leather products: Product Care

Our wax coated canvas is coated with paraffin which makes this water-resistant, but not waterproof. If your canvas product gets wet, we recommend you let it air dry thoroughly in a warm dry place. If at any time your canvas has scratches or marks, these can typically be reduced by using a hair dryer on medium heat to help the wax soften and absorb back into the canvas.

By purchasing products from Will Leather Goods you agree to the terms in our Lifetime Warranty. Will Leather Goods reserves to right to alter, edit or cancel our Lifetime Warranty without notice.

The general rule of thumb for our belts is to go up two sizes from your pants size. So if you are buying a belt for a man who wears a size 32 pant, he will need a size 34 belt. Looking to try it out beforehand? Come into a Will store near you for "custom fitting"!
Pant Size Belt Size
30 32
32 34
34 36
36 38
38 40
40 42
42 44
The general rule of thumb for our belts is to go up two sizes from your pants size. So if you are buying a belt for a woman who wears a size 6 pant, she will need a size small belt. Looking to try it out beforehand? Come into a Will store near you for "custom fitting"!
Pant Size Belt Size
0 - 2 XS
4 - 6 S
8 - 10 M
12 - 14 L
16 - 18 XL
The sizes are determined by buckling the collar and measuring the inside circumference.
Small Medium
11" (1st Hole) 15.5" (1st Hole)
9.75" (3rd Hole) 14" (3rd Hole)
8" (5th Hole) 12.5" (5th Hole)
Large X-Large
20" (1st Hole) 23.75" (1st Hole)
18.25" (3rd Hole) 22" (3rd Hole)
17" (5th Hole) 19.75" (5th Hole)
Make It Your Own

The monogram has existed since 350 B.C., but came into popularity as steam ships started to cross the Atlantic to help identify the trunks and luggage of the travelers. Today, the monogram remains a functional identifier, while also lending personal style to your leather goods.

Personalize your product or gift with monogramming in either our small serif font (1/4") or our large sans-serif font (1/2") shown above. We use traditional heat stamping to emboss into our vegetable tanned leather.